Rental Terms & Policy
Best Way Travel
Read the general terms and conditions for renting a car from Bestway Rental.
- For any rental agreement, the driver’s age must be at least 22 years old.
- A valid driving license held for a minimum of one year is required.
- The driver’s license can be issued from Greece, or the European Union, or the driver can hold a valid International Driving Permit (IDP).
- The driver must hold a valid credit or debit card, accepted by Best Way Travel for all necessary pre-authorization amounts as well as pre-payments and settlement of final rental charges.
Accepted Driving License per country of origin:
Driver Must Hold:
EU Nationals (including Norway, Iceland, United Kingdom of Great Britain and N. Ireland, Switzerland & Liechtenstein nationals), USA, Australia, Canada.
National Driving License
Albania, Armenia, Azerbaijan, Bahamas, Bahrain, Belarus, Bosnia and Herzegovina, Brazil, Central African Republic, Chile, Costa Rica, Côte d’Ivoire, Cuba, Democratic Republic of the Congo, Ecuador, Georgia, Ghana, Guyana, Holy See, Indonesia, Iran (Islamic Republic of), Iraq, Israel, Kazakhstan, Kenya, Kuwait, Kyrgyzstan, Liberia, Mexico, Monaco, Mongolia, Montenegro, Morocco, Niger, Pakistan, Peru, Philippines, Qatar, Republic of Korea, Republic of Moldova, Russian Federation, San Marino, Saudi Arabia, Senegal, Serbia, Seychelles, South Africa, Tajikistan, Thailand, North Macedonia, Tunisia, Turkey, Turkmenistan, Ukraine, United Arab Emirates, Uruguay, Uzbekistan, Venezuela (Bolivarian Republic of), Vietnam, Zimbabwe.
Only card-type National Driving License
All other countries.
Both National and International Driving License
Payment and Credit/Debit Card Charges:
To complete an online reservation through www.bestwaytravel.gr, the customer must have a valid credit or debit card. In order to pick up the reserved vehicle, the cardholder must present the card under which the reservation was made. The cardholder will appear as the driver on the rental agreement. We accept most credit/debit cards including Visa, MasterCard, and Maestro. Best Way Travel reserves an amount of €500 with each rental via debit card or cash. The amount is returned to the renter in full within 48 hours after the drop off of the vehicle if the rental vehicle is returned without material damage not covered by the renter’s coverage package and if no other term of the contract is violated. For on-request reservations, prices are subject to change, before payment and completion of the reservation.
Changes to Reservations:
Best Way Travel allows you to make changes to a reservation through the contact details of the company. Any change to a booking will be recalculated based on the availability and prices at the time the change is made. This may be greater or lesser than the price originally booked.
Cancelations, No Show/Lost Rentals:
Pre-paid reservation: A full refund will be made to the credit card, debit card or PayPal account used for the pre-paid reservation as long as the cancellation is made at least 14 days prior to the date and time of pick-up. If you fail to cancel within this time limit, Best Way Travel reserves the right to not refund the reservation fee amount. If the reservation is canceled outside the pre-determined time limits or if the customer fails to collect the vehicle on the predetermined pick-up date and time, Best Way Travel reserves the right to not refund the reservation fee, which covers administration and operational costs.
Please note that we are unable to give a refund if you return the vehicle earlier than the reservation’s return date and time.
All reservations are subject to availability. The Company reserves the right to provide a different car model to that originally reserved of an equivalent or higher model type.
At the end of the agreed rental period, Best Way Travel allows a grace period of 29 minutes free of charge after which, the renter will be charged with a minimum of one full day rental.
All fines resulting from the drivers conduct are born solely by the renter.
All authorized drivers of Best Way Travel vehicles are covered against damages from Fire to the rented vehicle, and Liability Insurance to Third Party death, injury, and property. Both coverages are subject to General Terms of the Best Way Travel’s insurance contract with its insurer.
Collision Damage Waiver (CDW):
The renters liability for damage to the rented vehicle, can be reduced, under the condition that the Greek Traffic Law is not violated, to a maximum charge of 500€ for all vehicle groups. Damage to the underside of the vehicle, the wheels, the tires, and crystals of the vehicle are not covered.
Full Cover (FC):
The renter can be fully covered (with zero excess) in case of total theft or damage to the Best Way Travel vehicle, with daily extra charge for all vehicle groups provided. Damages caused under the condition that the Greek Traffic Law is violated or damages caused to the underside, wheels, tires and crystals of the vehicle are not covered by any insurance.
Gasoline Re-Charge Payment Policy:
The renter can be charged for missing fuel according to the gasoline re-charge payment policy. If there are fuel level differences between the pick-up date and time and the drop off date and time, the renter will be charged with the cost of refueling plus a service cost of 10€.
Every collection or delivery which does not take place at a Best Way Travel location shall be charged according to the pricing policy of the company. For every delivery or collection outside working hours might affect the given price.
Ferry transportations are not allowed at any of the vehicles of the company.
Road Assistance: Road Assistance Services are provided without any extra cost, for all vehicle groups. In case of immobilization of an vehicle car due to low battery level, or low fuel the renter will be charged a fee of 30€, for the transportation of the vehicle to the nearest charging point or gas station.