Rental Terms

Rental Terms
Best Way Travel

Terms & Conditions of rent

Read the general terms and conditions for renting a car from Bestway Rental.

Driver’s Qualifications:

-For any rental agreement, the driver’s age must be at least 21 years old.

-A valid driving license held for a minimum of one year is required.

-The driving license can be issued from Greece, the European Union, or the driver can hold a valid International Driving Permit (IDP).

-The driver must hold a valid credit or debit card, accepted by Best Way Travel for all necessary pre-authorization amounts as well as pre-payments and settlement of final rental charges.  

Accepted Driving License per country of origin:


Driver Must Hold:

EU Nationals (including Norway, Iceland, United Kingdom of Great Britain and N. Ireland, Switzerland & Liechtenstein nationals), USA, Australia, Canada.

National Driving License

Albania, Armenia, Azerbaijan, Bahamas, Bahrain, Belarus, Bosnia and Herzegovina, Brazil, Central African Republic, Chile, Costa Rica, Côte d’Ivoire, Cuba, Democratic Republic of the Congo, Ecuador, Georgia, Ghana, Guyana, Holy See, Indonesia, Iran (Islamic Republic of), Iraq, Israel, Kazakhstan, Kenya, Kuwait, Kyrgyzstan, Liberia, Mexico, Monaco, Mongolia, Montenegro, Morocco, Niger, Pakistan, Peru, Philippines, Qatar, Republic of Korea, Republic of Moldova, Russian Federation, San Marino, Saudi Arabia, Senegal, Serbia, Seychelles, South Africa, Tajikistan, Thailand, North Macedonia, Tunisia, Turkey, Turkmenistan, Ukraine, United Arab Emirates, Uruguay, Uzbekistan, Venezuela (Bolivarian Republic of), Vietnam, Zimbabwe

Only card-type National Driving License

All other countries

Both National and International Driving License


Payment and Credit/Debit Card Charges: 

To complete an online reservation through, customer must have a valid or debit card. If the reservation is cancelled outside the pre-determined time limits or if customer fails to collect the vehicle on the predetermined pick-up date and time, Best Way Travel reserves the right to not refund the reservation fee, which covers administration and operational costs.

In order to pick up the reserved vehicle, the card holder must present the card under which the reservation was made. The card holder will appear as the driver on the rental agreement. We accept most credit/debit cards including Visa, MasterCard and Maestro.


Changes to Reservations:

Best Way Travel allows you to make changes to a reservation through the given contact details of the company.

Any change to a booking will be recalculated based on the availability and prices at the time the change is made. This may be greater or lesser than the price originally booked.


Cancelations, No Show/Lost Rentals:

Pre-paid reservation: A full refund will be made to the credit card, debit card or paypall account used for the pre-paid reservation as long as the cancellation is made at least 14 days prior to the date and time of pick-up. If you fail to cancel within this time limit, Best Way Travel reserves the right to not refund the reservation fee amount. 


Early Return:

Please note that we are unable to give a refund if you return the vehicle earlier than the reservation’s return date and time.


Car Availability:

– All reservations are subject to availability. The Company reserves the right to provide a different car model to that originally reserved of an equivalent or higher model type.

– For on request reservations, prices are subject to change, before payment and completion of the reservation.


Grace Period: 

At the end of the agreed rental period, Best Way Travel allows a grace period of 29 minutes free of charge after which, the renter will be charged with a minimum of one full day rental.


Traffic Fines: 

All fines resulting from the drivers conduct are born solely by the renter.



All authorized drivers of Best Way Travel vehicles are covered against damages from Fire to the rented vehicle, and Liability Insurance to Third Party death, injury, and property. Both coverages are subject to General Terms of the Hertz’s insurance contract with its Insurer.


Collision Damage Waiver (CDW-SCDW):

The renters liability for damage to the rented vehicle, can be reduced, under the condition that the Greek Traffic Law is not violated, to a minimum charge of €800 for all vehicle groups by paying 15€, per day respectively. Damage to the underside of the car, the wheels and the tyres is not covered.

The renter may reduce the above liability to a minimum charge of €100 for all vehicle groups by paying an additional €10 respectively per rental day.


Full Cover (FC): 

The renter can be fully covered (with zero excess) in case of total theft or damage to the Best Way Travel vehicle, with a daily charge of €10 for all vehicle groups provided that the renter has previously accepted the relevant coverage charges for CDW and SCDW, or has a reservation inclusive of these coverages. Damages caused to the underside, wheels, tyres and crystals of the vehicle are not covered by any insurance.


Gasoline Re-Charge Payment Policy:

The renter can be charged for missing fuel according to the gasoline re-charge payment policy. The  fuel level differences between the pick up date and time and the drop off date and time costs 3€ per litter of benzine and 2,5€ per litter of diesel.



Every collection or delivery which does not take place at a Best Way Travel location shall be charged according to the pricing policy of the company. For every delivery or collection outside working hours might affect the given price.


Ferry Transportation:

Ferry transportations are not allowed at any of the vehicles of the company.


Road Assistance:

In case of immobilization of an vehicle car due to low battery level the renter will be charged a fee of €25, for the transportation of the vehicle to the nearest charging point.

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